Сколько вам нужно ожидать, что Вы будете платить за хорошее pin up
After the issue had been forwarded to the Complaints Team, they had contacted the casino for further clarification. The player had finally been able to successfully withdraw his winnings in virtual currency. The casino had advised him to use the same method for future transactions. The Complaints Team had marked the issue as resolved.
The player has requested a tracking number multiple times but was ignored. The player later informed us that the money was at first rejected by the bank, but later on, he successfully received his winnings. Therefore, this complaint could be closed as resolved.
We had advised the player to wait for the standard processing time of two weeks and assured him we would intervene if the issue persisted. The player had previously successfully withdrawn 4500 RON. Eventually, the player confirmed the receipt of the 2000 RON. We then marked the complaint as resolved.
The casino also explained that the player needed to wager a specific amount before withdrawing, according to their terms and conditions. After fulfilling these requirements, the player confirmed that the withdrawal had been processed and received. We marked the complaint as 'resolved'.
The player from Germany is dissatisfied with the withdrawal process. The player confrimed his winnings were paid out, therefore we marked the complaint as resolved.
Безопасные транзакции: использует шифрование для обеспечения безопасных транзакций.
The player from Germany requested a withdrawal, but it was delayed due to unfinished KYC. The player informed us, this issue was resolved.
The player from Japan was unable to withdraw funds as the casino canceled withdrawal requests, claiming virtual currency withdrawals were not possible due to EUR deposits. Despite being told that bank deposits and withdrawals were available, these options did not appear.
Может ли БК порезать ставки? Да, если заподозрит вас в нечестной игре.
The player confirmed passing full KYC verification and сайт winning without an active bonus. Eventually, the withdrawal was approved, and the complaint was marked as resolved by us.
Квизы. Бывают самыми разными, обычно вопросы посвящены конкретному виду спорта. Отвечаете правильно до гроба все вопросы – получаете бонусные монеты повсечастно счет.
The casino admitted to an error in crediting the incorrect free spins and offered more spins instead of returning the lost 200€. The issue has been resolved successfully.
The player confirmed that the casino had eventually paid out her winnings. However, she had expressed dissatisfaction with the casino's failure to adhere to their stated timelines. We marked the complaint as resolved.
You can send us a letter to [email protected] with the subject "casinoguru". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.